Damaged or Defective Items
We know how frustrating this situation can be. Return shipping for damaged or defective items is free — just pick your preferred resolution:
Replacement parts (e.g. table leg)
- A replacement item
- A refund
Or contact us so we can assist with your enquiry.
We'll provide return instructions for the damaged or defective item. Be sure to complete this process within 24 hours of the delivery date.
We apologize for your less than perfect experience.
Is your new table missing a leg or new bookshelf missing hardware? Let's get your assembly back on track!
We'll send you replacement parts or hardware for free as soon as possible.