Damaged or Defective Items
We know how frustrating this situation can be. We apologize for your less than perfect experience.
Replacement parts (e.g. table leg)
We'll provide instructions for you to check the damaged or defective part. Please be sure to contact us within 24 hours of the delivery date.
Sometimes the item is not defective, just need a bit help in guiding through the assembly process for you. Therefore, please contact us and we are happy to assist with clearer steps.
Or contact us so we can assist with your enquiry anyway.
Is your new table missing a leg or new bookshelf missing hardware? Let's get your assembly back on track!
We'll send you replacement parts or hardware for free as soon as possible.